{"id":1769,"date":"2022-02-25T09:01:35","date_gmt":"2022-02-25T15:01:35","guid":{"rendered":"https:\/\/letsrev.com\/?page_id=1769"},"modified":"2025-10-16T10:33:03","modified_gmt":"2025-10-16T15:33:03","slug":"tv-support","status":"publish","type":"page","link":"https:\/\/letsrev.com\/support\/tv-support\/","title":{"rendered":"TV Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Page Header&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;f6c8b713-e4c5-450a-b083-d41ceb9cd0d3&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;Background Image&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2021\/12\/tv-family.jpg&#8221; background_blend=&#8221;soft-light&#8221; positioning=&#8221;absolute&#8221; width=&#8221;100%&#8221; max_width=&#8221;none&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; filter_opacity=&#8221;50%&#8221; mix_blend_mode=&#8221;soft-light&#8221; custom_css_main_element=&#8221;z-index: 1;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;width: 100%;||  height: 100%;&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;Wave Graphic Container&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_blend=&#8221;soft-light&#8221; positioning=&#8221;absolute&#8221; width=&#8221;100%&#8221; max_width=&#8221;none&#8221; height=&#8221;100%&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; custom_css_main_element=&#8221;z-index: 2;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;width: 100%;||  height: 100%;&#8221; global_colors_info=&#8221;{}&#8221;][rev_wave_graphic featured=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;absolute&#8221; width=&#8221;100%&#8221; height=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][\/rev_wave_graphic][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;610px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||||false|false&#8221; custom_css_main_element=&#8221;z-index: 3;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; admin_label=&#8221;Column&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_font=&#8221;REV Custom Font||||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;610px&#8221; inline_fonts=&#8221;REV Custom Font&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center; font-size: 15px; letter-spacing: 2px;\">customer support<\/h1>\n<h2 class=\"h1\" style=\"text-align: center;\">TV Support<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">TV Documents &amp; Support<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span>Choose your REV TV service to access relevant guides and other support.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; link_option_url=&#8221;#revvideo&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;4px&#8221; box_shadow_blur=&#8221;11px&#8221; box_shadow_spread=&#8221;0px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.14)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2025\/06\/REV-video-Logo-800.png&#8221; title_text=&#8221;REV-video-Logo-800&#8243; align=&#8221;center&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; custom_margin=&#8221;78px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; link_option_url=&#8221;#lightwave&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;4px&#8221; box_shadow_blur=&#8221;11px&#8221; box_shadow_spread=&#8221;0px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.14)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2025\/06\/LightWaveTV-andother-2.png&#8221; title_text=&#8221;LightWaveTV-andother&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; custom_margin=&#8221;70px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;4px&#8221; box_shadow_blur=&#8221;11px&#8221; box_shadow_spread=&#8221;0px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.14)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Contact Support&#8221; image=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2022\/02\/Account-1.jpg&#8221; alt=&#8221;Account Details&#8221; _builder_version=&#8221;4.16&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;10px|10px|10px|10px|true|true&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIifX0=@&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>Find out all the ways you can get support from REV.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;revvideo&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;_initial&#8221; background_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||4px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2025\/06\/REV-video-Logo-800.png&#8221; title_text=&#8221;REV-video-Logo-800&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;30%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_accordion module_id=&#8221;devices&#8221; module_class=&#8221;pa-accordion&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;_initial&#8221; toggle_text_color=&#8221;#39207C&#8221; toggle_level=&#8221;h5&#8243; toggle_font_size=&#8221;20px&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;Supported Devices&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#39207C&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_font_size=&#8221;21px&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div>With REV Video, almost any screen that connects to the internet can stream your favorite entertainment. Here are some of the devices we currently support.<\/div>\n<ul>\n<li>Amazon Fire TV Stick\n<ul>\n<li><span data-olk-copy-source=\"MessageBody\">NOT SUPPORTED: Amazon Fire TV Stick 4K Select<\/span><\/li>\n<\/ul>\n<\/li>\n<li>EVO Force 1 STB (provided by REV)<\/li>\n<li>Nvidia Shield<\/li>\n<li>Android Phone\/Tablet<\/li>\n<li>Apple TV<\/li>\n<li>Apple iPhone\/iPad<\/li>\n<li>Sony &amp; Sharp TV\u2019s with Amazon Fire TV built-in<\/li>\n<li>LG &amp; Samsung TVs &#8211; 2021 and newer<\/li>\n<li>PC or Mac, using Chrome, Edge\/IE, Firefox, or Safari<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Getting Started&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li>Have an active REV Internet service AND an active e-mail address.<\/li>\n<li>Purchase a compatible streaming device of your choice if you do not already have one.<\/li>\n<li>Have your WiFi username and password at hand to connect your device to WiFi.<\/li>\n<li>You may have to set up an Amazon, Apple ID, or Google Play account based on which device you are using.<\/li>\n<li>Subscribe to REV Video service by contacting REV at (866) 881-4738.<\/li>\n<li>Check the email you provided to REV for instructions to set up your REV Video password.<br \/>&#8212; If you chose to use the same email as you use for the REV Customer portal you will use the same credential for both.<br \/>&#8212; New customers will need to set up a REV Customer portal password to access REV Video.<\/li>\n<li>Download REV Video App and log into REV Video on the device of your choice.<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How To&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<h6><strong>User Materials\u00a0<\/strong><\/h6>\n<ul>\n<li><a href=\"https:\/\/letsrev.com\/wp-content\/uploads\/2025\/04\/REV-Video-Quick-Start.pdf\" target=\"_blank\" rel=\"noopener\"><span>Quick Start<\/span><\/a><\/li>\n<li><a href=\"https:\/\/letsrev.com\/wp-content\/uploads\/2025\/04\/REVvideo-Welcome.mp4\" target=\"_blank\" rel=\"noopener\">Welcome Video<\/a><\/li>\n<li><a href=\"https:\/\/youtu.be\/q0fEteeboss\" target=\"_blank\" rel=\"noopener\"><span>Overview and Features<\/span><\/a><\/li>\n<li><a href=\"https:\/\/youtu.be\/sfx2oQC6LUs\" target=\"_blank\" rel=\"noopener\"><span>Amazon Firestick Setup<\/span><\/a><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Download the REV Video App&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li><span><a href=\"https:\/\/apps.apple.com\/us\/app\/rev-video\/id6743532567\" target=\"_blank\" rel=\"noopener\">Apple Store<\/a><\/span><\/li>\n<li><a href=\"https:\/\/www.amazon.com\/TiVo-Platform-Technologies-LLC-video\/dp\/B0F3P2XXGF\" target=\"_blank\" rel=\"noopener\">Amazon Store<\/a><\/li>\n<li><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.rev.tv.platform&amp;hl=en_US\" target=\"_blank\" rel=\"noopener\">Google Store<\/a><a href=\"https:\/\/nam10.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.rev.tv.platform%26hl%3Den_US&amp;data=05%7C02%7CTiffany.Rhodes%40letsrev.com%7Cd9c9bbeaff5b477a5aa308dd83ffcaf0%7C9281760ffa6f48a59cac316993d9f3d9%7C0%7C0%7C638811856857967052%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=lGfqgny25qWsLM4l0AbwPLIgUwQikenJp0ymV1RvB7E%3D&amp;reserved=0\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a><\/li>\n<li><a href=\"https:\/\/watch.letsrev.video\/\" target=\"_blank\" rel=\"noopener\">Web Access<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Channel Guides&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<a href=\"\/tv\/channel-guide-legacy\/#guides\" target=\"_blank\" rel=\"noopener\" class=\"et_pb_button et_pb_button_8 et_pb_bg_layout_light;\">Click Here to View REV Video Channel Guides<\/a>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Password Reset&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<div><strong>Have you forgotten your REV Video password?<\/strong><\/div>\n<div><\/div>\n<div><strong>Step 1:<\/strong><span>\u00a0<\/span>Go to the REV password reset page:<span>\u00a0<\/span><a href=\"https:\/\/oauth.letsrev.com\/forgot-password\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/oauth.letsrev.com\/forgot-password<\/a><\/div>\n<div><\/div>\n<div><strong>Step 2:<\/strong><span>\u00a0<\/span>Enter the<span>\u00a0<\/span><strong>full<\/strong><span>\u00a0<\/span>email address you used to create your REV Video account, and then click \u201cEmail Password Reset Link.\u201d If you have forgotten which email address you used to create your REV Video account, please contact our Technical Support Team for further assistance. They are available at 866-881-4738.<\/div>\n<div><strong><em>Tip:<\/em><\/strong><em><span>\u00a0<\/span>The email address you should be entering is the same one in which you received the email to activate your REV Video account.\u00a0<\/em><\/div>\n<div><em>\u00a0<\/em><\/div>\n<div><strong>Step 3:<\/strong><span>\u00a0<\/span>Once you click \u201cEmail Password Reset Link,\u201d\u00a0 an email with your password reset link will be sent to the email address entered.<\/div>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Set-Top Box Info&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<ul>\n<li><a href=\"https:\/\/letsrev.com\/wp-content\/uploads\/2025\/06\/REV-Video-STB-User-Guide.pdf\" target=\"_blank\" rel=\"noopener\">REV Video STB User Guide<\/a><\/li>\n<li><a href=\"https:\/\/youtu.be\/hn8zrEPtTAo\" target=\"_blank\" rel=\"noopener\"><span>STB Setup<\/span><\/a><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;lightwave&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;_initial&#8221; custom_padding=&#8221;11px||2px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;5px||10px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2025\/06\/LightWaveTV-andother2.png&#8221; title_text=&#8221;LightWaveTV-andother&#8221; src_tablet=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2025\/06\/LightWaveTV-andother-2.png&#8221; src_phone=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2025\/06\/LightWaveTV-andother-2.png&#8221; src_last_edited=&#8221;on|tablet&#8221; align_tablet=&#8221;&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;65%&#8221; custom_padding=&#8221;16px|||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][rev_sidebar_nav _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/rev_sidebar_nav][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; specialty_columns=&#8221;3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][rev_sidebar_nav_heading heading=&#8221;Channel Guides&#8221; heading_level=&#8221;h5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/rev_sidebar_nav_heading][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE0MTAifX0=@&#8221; button_text=&#8221;Click here to go to Channel Guides page&#8221; button_alignment=&#8221;left&#8221; _builder_version=&#8221;4.16&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_divider _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][rev_sidebar_nav_heading heading=&#8221;User Guides&#8221; heading_level=&#8221;h5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/rev_sidebar_nav_heading][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;guides&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>TV User Guides<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/letsrev.com\/wp-content\/uploads\/2022\/12\/LWTV-8.5x11-user-guide-v12.2022.pdf\" rel=\"attachment wp-att-1817\">LightWave TV User Guide<\/a><\/li>\n<li><a href=\"https:\/\/letsrev.com\/wp-content\/uploads\/2022\/08\/EVE-TV-quick-start-v08.2022.pdf\" rel=\"attachment wp-att-1822\">EVE TV Quick Start<\/a><\/li>\n<li><a href=\"https:\/\/letsrev.com\/wp-content\/uploads\/2022\/08\/iGuide-R32-user-guide-v2022.pdf\" rel=\"attachment wp-att-1823\">i-Guide User Guide<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/DTA-user-guide-REV-v2022.pdf\" rel=\"attachment wp-att-1824\">DTA User Guide<\/a><\/li>\n<\/ul>\n<h5><\/h5>\n<h5><\/h5>\n<h5><\/h5>\n<p><strong>Set-Top Box Guides<\/strong><\/p>\n<ul>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/CALIX-self-install-REV-v01-2022.pdf\" rel=\"attachment wp-att-1820\">Calix Self Install Guide<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/Wireless-HD-STB-self-install-v01-2022.pdf\" rel=\"attachment wp-att-1821\">Wireless HD Set-Top Box<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;guides&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Remote Guides<\/strong><\/p>\n<ul>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/REV-urc1056-remote-guide-web-2.pdf\" rel=\"attachment wp-att-1819\">RF Atlas URC1056<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/DRC800.pdf\" rel=\"attachment wp-att-1829\">Motorola DRC800 Universal<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/RTC-EVE-Remote-user-guide-Arris-MP2000.pdf\" rel=\"attachment wp-att-1830\">Arris MP200 (EVE)<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/RTC-HD-DTA-Remote-User-Guide-Pulse-2068B.pdf\" rel=\"attachment wp-att-1832\">DTA URC2068BC2<\/a><\/li>\n<li><a href=\"https:\/\/letsrev.com\/wp-content\/uploads\/2022\/02\/RTC-RF-Remote-Champion-2025B-user-guide.pdf\">Champion 2025B<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/Lightwave-Remote-Guide.pdf\" rel=\"attachment wp-att-1839\">Cisco AT6400<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/URC62440-remote-instructions.pdf\" rel=\"attachment wp-att-1840\" style=\"font-size: inherit;\">URC62440<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/OCE-0081A_UR5U-9000L_Rev-31_102218.pdf\" rel=\"attachment wp-att-1841\">UR5L-9000L-IP<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/UR4-DCT_Rev09-080404__-_LP.pdf\" rel=\"attachment wp-att-1843\">UR4-DCT<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/UR3-SR3S.pdf\" rel=\"attachment wp-att-1866\">UR3-SR3<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2022\/02\/DC60Xu_Remote_User_Guide.pdf\" rel=\"attachment wp-att-1870\">DC60XU<\/a><\/li>\n<li><a href=\"https:\/\/letsrev.com\/wp-content\/uploads\/2024\/01\/UR2-DTA-RF4-Remote-Control-Guide.pdf\" target=\"_blank\" rel=\"noopener\">UR2-DTA-RF4<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][rev_sidebar_nav_heading heading=&#8221;TV Self Install Guides&#8221; heading_level=&#8221;h5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/rev_sidebar_nav_heading][et_pb_sidebar _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_sidebar][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<pee><!-- [et_pb_line_break_holder] --> RF Set Top Box<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><iframe width=\"560\" height=\"315\" data-src=\"https:\/\/www.youtube.com\/embed\/k_I-5k8aG80\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>[\/et_pb_code][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;3px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<pee><!-- [et_pb_line_break_holder] -->  Wired Lightwave Set Top Box<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><iframe width=\"560\" height=\"315\" data-src=\"https:\/\/www.youtube.com\/embed\/fd3_WJiR-qw\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>[\/et_pb_code][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<pee><!-- [et_pb_line_break_holder] --> Wireless Lightwave Set Top Box<!-- [et_pb_line_break_holder] --><\/pee><!-- [et_pb_line_break_holder] --><iframe width=\"560\" height=\"315\" data-src=\"https:\/\/www.youtube.com\/embed\/QbgkR-PixHw\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>[\/et_pb_code][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][rev_sidebar_nav_heading heading=&#8221;Adjusting your TV input setting&#8221; heading_level=&#8221;h5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/rev_sidebar_nav_heading][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\"><span><img decoding=\"async\" data-src=\"https:\/\/letsrev.com\/wp-content\/uploads\/2025\/06\/inputguide-TV-300x228-1.png\" width=\"300\" height=\"228\" alt=\"\" class=\"wp-image-1845 alignright size-medium lazyload\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/228;\" \/>If your television has a blank or snowy screen and\/or says \u201cNo Signal\u201d or \u201cWeak Or No Signal\u201d or something similar, this is usually not a cable outage or a problem with your cable service, but instead is due to your television being set to the wrong input. This is a very common but easily fixable issue that can usually be resolved with a few button presses on your remote.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\">When this happens, the first thing you will want to do is make sure your television is on the correct input setting. You can do this with either the remote that came with your television, or with your REV remote if your REV remote has already been paired to your television. If you are able to turn your television on and off with your REV remote, then your remote is already paired to your television.<\/p>\n<p>If your REV remote is not paired to your television, then you will need to use either the remote that came with your television, or the buttons on the television itself. If you are using the buttons on the television, it will likely require some trial and error, as different televisions use different buttons to navigate up and down the input list.<\/p>\n<p>If you\u2019re using the remote that came with your television, the button will usually be labeled as either INPUT or SOURCE. Its location may vary from remote to remote.<\/p>\n<p>If you\u2019re using your REV RF remote, the button will be labeled VIDEO SOURCE, and is located in the very bottom left of the remote. You may need to press the TV button at the top of the remote first. If so, make sure to switch it back to CBL when you\u2019re done, as the remote will need to be on CBL to control your cable box.<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2022\/02\/InputGuide-remote.png&#8221; title_text=&#8221;InputGuide-remote&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;50%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\">When this happens, the first thing you will want to do is make sure your television is on the correct input setting. You can do this with either the remote that came with your television, or with your REV remote if your REV remote has already been paired to your television. If you are able to turn your television on and off with your REV remote, then your remote is already paired to your television.<\/p>\n<p>If your REV remote is not paired to your television, then you will need to use either the remote that came with your television, or the buttons on the television itself. If you are using the buttons on the television, it will likely require some trial and error, as different televisions use different buttons to navigate up and down the input list.<\/p>\n<p>If you\u2019re using the remote that came with your television, the button will usually be labeled as either INPUT or SOURCE. Its location may vary from remote to remote.<\/p>\n<p>If you\u2019re using your REV RF remote, the button will be labeled VIDEO SOURCE, and is located in the very bottom left of the remote. You may need to press the TV button at the top of the remote first. If so, make sure to switch it back to CBL when you\u2019re done, as the remote will need to be on CBL to control your cable box.<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\"><span>If you\u2019re using your Lightwave remote and it is already paired to your television, you will need to press the TV\/VIDEO button. You may need to press the TV button first, which is just to the left of the power button at the top of the remote. If so, make sure to press the STB button when you\u2019re done changing your inputs, as the remote will need to be on STB to control your cable box.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2022\/02\/InputGuide-silverremote.png&#8221; title_text=&#8221;InputGuide-silverremote&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;50%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2022\/02\/Inputguide-HDMIscreen.jpg&#8221; title_text=&#8221;Inputguide-HDMIscreen&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\">After you press the INPUT \/ SOURCE button, you should see a list like this come up on your television screen. Its appearance may vary from television to television.<\/p>\n<p style=\"text-align: justify;\">(NOTE: Some televisions will simply switch to the next input on its list when you press the INPUT \/ SOURCE button instead of pulling up an on-screen list. In these cases, it will display the name of the input it\u2019s switching to on your television screen, usually in one of the corners.)<\/p>\n<p style=\"text-align: justify;\">If you already know which input your cable box is plugged into on your television, simply use the arrow buttons on the remote to scroll to that input until it\u2019s highlighted, and then press the OK button to switch your television to that input, and your picture should come back up.<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\"><span>If you are unsure which input your cable box is plugged into on your television, you can easily find out by following the wire(s) running from the cable box to your television\u2019s inputs, which should look similar to the sample picture shown below. Different televisions have different layouts, so the locations may vary, but the inputs will look the same.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2022\/02\/InputGuide-inputs.png&#8221; title_text=&#8221;InputGuide-inputs&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_3&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"large-4 columns \">\n<p align=\"center\">COAXIAL<\/p>\n<\/div>\n<div class=\"large-4 columns \">\n<div class=\"\"><\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2022\/02\/InputGuide-cable_1.png&#8221; title_text=&#8221;InputGuide-cable_1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_3&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"large-4 columns \">\n<p align=\"center\"><span>HDMI<\/span><\/p>\n<\/div>\n<div class=\"large-4 columns \">\n<div class=\"\"><\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2022\/02\/InputGuide-HDMIcable_1.png&#8221; title_text=&#8221;InputGuide-HDMIcable_1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_3&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"large-4 columns \">\n<p align=\"center\"><span>COMPONENT<\/span><\/p>\n<\/div>\n<div class=\"large-4 columns \">\n<div class=\"\"><\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/letsrev.com\/wp-content\/uploads\/2022\/02\/InputGuide-cables_1.png&#8221; title_text=&#8221;InputGuide-cables_1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\">If you\u2019re using a coaxial cable, your television\u2019s on-screen input list will usually label it as either TV or ANTENNA. On the back of the television it will usually be labeled ANTENNA or a variant of it, such as ANT. Most televisions will also need to be on either channel 3 or 4 when using a coaxial connection.<\/p>\n<p style=\"text-align: justify;\">If you\u2019re using an HDMI cable, take note of which HDMI input the cord is plugged into on your television, as most televisions today have multiple HDMI inputs. For example, if your HDMI cord is plugged into HDMI-2 on your television, then you will need to select HDMI-2 from your television\u2019s on-screen input list to get your picture. All of your HDMI ports should be labeled with a number (HDMI-1, HDMI-2, etc.) on the back of your TV, as shown in the input picture above.<\/p>\n<p style=\"text-align: justify;\">If you\u2019re using component cables, the on-screen input list on your television will usually list it as COMPONENT or COMP. Some televisions have multiple component inputs, in which case they should be labeled on both your television and your television\u2019s on-screen input list as COMPONENT 1, COMPONENT 2, etc.<\/p>\n<p style=\"text-align: justify;\">If you\u2019re not sure which input your cable box is hooked up to on your television and are unable to check the television itself to see, you can simply use trial and error by selecting one input at a time from your television\u2019s on-screen input list. If one doesn\u2019t work, press the INPUT \/ SOURCE button again and try the next one until you reach the correct input and your picture comes back up.<\/p>\n<p style=\"text-align: justify;\">If you know your television is on the correct input and you\u2019re still not getting a picture, check both ends of your cords and make sure they are plugged in tightly, as a loose cable can also cause this issue. A damaged cable or port on the television can also cause this issue.<\/p>\n<p style=\"text-align: justify;\">If you\u2019ve done all this and everything looks correct on your end and you still have no picture, please call our Technical Support line at<span>\u00a0<\/span><strong>(866) 881-4738<\/strong>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][rev_sidebar_nav_heading heading=&#8221;Restarting Your Lightwave Set-Top box&#8221; heading_level=&#8221;h5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/rev_sidebar_nav_heading][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5>step 1<\/h5>\n<p>To restart the set-top box, press and hold the<span>\u00a0<\/span><text class=\"text-primary\"><strong>POWER<\/strong><\/text><span>\u00a0<\/span>button for 15 seconds.<\/p>\n<p><i>You will find the power button on the front or top of your set-top box.<\/i><\/p>\n<p><i><img decoding=\"async\" data-src=\"https:\/\/letsrev.com\/wp-content\/uploads\/2022\/02\/Set-Top-Box-images-support.png\" width=\"970\" height=\"113\" alt=\"\" class=\"wp-image-1855 aligncenter size-full lazyload\" data-srcset=\"https:\/\/letsrev.com\/wp-content\/uploads\/2022\/02\/Set-Top-Box-images-support.png 970w, https:\/\/letsrev.com\/wp-content\/uploads\/2022\/02\/Set-Top-Box-images-support-480x56.png 480w\" data-sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 970px, 100vw\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 970px; --smush-placeholder-aspect-ratio: 970\/113;\" \/><\/i><\/p>\n<h5>step 2<\/h5>\n<p>When you let go of the power button, here&#8217;s what should happen:<\/p>\n<ul>\n<li>Your TV screen will go blank for a few seconds. If your TV screen doesn&#8217;t turn off, go back to step one.<\/li>\n<li>Don&#8217;t press any buttons. Wait for the box to boot back-up. You will see a blue screen with LightWave appearing on the screen.<\/li>\n<li>The screen will change back to live TV after 1-2 minutes.<\/li>\n<\/ul>\n<h5>If your screen has not changed after waiting at least 5 minutes, contact customer support at<span> <span data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun MacChromeBold SCXW169865695 BCX0\"><span class=\"NormalTextRun SCXW169865695 BCX0\">(866) 881-4REV.<\/span><\/span><\/span><\/h5>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][rev_sidebar_nav_heading heading=&#8221;Equipment Reboot Instructions&#8221; heading_level=&#8221;h5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/rev_sidebar_nav_heading][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5 class=\"style-scope ytd-watch-metadata\"><yt-formatted-string force-default-style=\"\" class=\"style-scope ytd-watch-metadata\">How to reboot your Lightwave Residential Gateway &amp; DVR set-top box<\/yt-formatted-string><\/h5>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"560\" height=\"315\" data-src=\"https:\/\/www.youtube.com\/embed\/vHNZhh1UK8Q?si=N_p2SnS1gjlyKM6V\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>[\/et_pb_code][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;62px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5 class=\"style-scope ytd-watch-metadata\"><yt-formatted-string force-default-style=\"\" class=\"style-scope ytd-watch-metadata\">How to reboot your modem<\/yt-formatted-string><\/h5>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"560\" height=\"315\" data-src=\"https:\/\/www.youtube.com\/embed\/V56B2_iUtvc?si=PWjCZQHX6_dJ7g5o\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>[\/et_pb_code][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5 class=\"style-scope ytd-watch-metadata\"><yt-formatted-string force-default-style=\"\" class=\"style-scope ytd-watch-metadata\">How to reboot your Eero<\/yt-formatted-string><\/h5>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"560\" height=\"315\" data-src=\"https:\/\/www.youtube.com\/embed\/ttxcAIvVL-o?si=VpIoZ1ocT34jlfgd\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>[\/et_pb_code][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h5 class=\"style-scope ytd-watch-metadata\"><yt-formatted-string force-default-style=\"\" class=\"style-scope ytd-watch-metadata\">How to reboot your ONT<\/yt-formatted-string><\/h5>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<iframe width=\"560\" height=\"315\" data-src=\"https:\/\/www.youtube.com\/embed\/z4IvlpAJvUE?si=FeUrW8T8EjvvDBeN\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"1\"><\/iframe>[\/et_pb_code][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;_initial&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][rev_sidebar_nav_heading heading=&#8221;Returning Your Set-Top Boxes&#8221; heading_level=&#8221;h5&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/rev_sidebar_nav_heading][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\">If you have changed the number of boxes in your home or are cancelling TV service with us, the set-top boxes that power the service will need to be returned.<\/p>\n<p style=\"text-align: justify;\">Please bring your devices to your local REV service center and hand them to a customer service representative. <a href=\"https:\/\/letsrev.com\/contact\/#rev-sidebar-nav-heading-service-center-locations\">Click here to find the service center near you.<\/a><\/p>\n<p style=\"text-align: justify;\">If you are having difficulty getting to the service center, please contact one of our customer service representatives and we will make shipping arrangements for the devices.<\/p>\n<p style=\"text-align: justify;\">Please note that failure to return your set-top box may incur additional charges to your account.<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_module rev_wave_graphic rev_wave_graphic_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t\t\t\t<div class=\"rev-wave-graphic\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"rev-waves-top-left\">\n\t\t\t\t\t\t\t\t\t\t\t<svg class=\"rev-waves wave-1\" 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