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Effective November 15, 2023<\/span><\/p>\n REV takes pride in keeping your service running smoothly, maintaining hundreds of miles of lines connecting thousands of homes and businesses throughout Louisiana. Once the wiring enters your house or business location, however, it becomes your responsibility to maintain it. Repairs to this wiring could be costly unless you subscribe to REV\u2019s Wire Protection Plan.<\/span><\/p>\n With this Service Plan, for a small monthly fee, should repairs become necessary to the telephone, data and\/or video wiring, modular jacks and\/or outlets within your home or business location, a REV technician will arrive and fix them.<\/span><\/p>\n IMPORTANT INFORMATION ABOUT WIRE PROTECTION PLAN:<\/strong><\/span><\/p>\n Under this plan, REV does not repair sets or equipment related to your telephone, data and\/or video service, so any maintenance needs on the equipment should be referred to the vendor or supplier.\u00a0<\/p>\n A minimum service term of thirty (30) days is required prior to payment of any claim for Wire Protection Plan.<\/p>\n WIRING QUALIFICATIONS<\/strong><\/span><\/p>\n MAINTENANCE PROVISIONS<\/strong><\/span><\/p>\n A. REV shall repair at no additional cost, the inside telephone, data and\/or video wiring, jacks and\/or outlets used to provide REV telephone, data or video services that serve your residence or business location. This service consists of the necessary adjustments and repairs of the inside wiring, jacks, and\/or outlets as outlined below:<\/p>\n B. Maintenance service covered by this plan SHALL NOT INCLUDE the following:<\/p>\n C. Customer shall provide safe and adequate working space, heat, light, ventilation, electric current and outlets for use by REV at no charge to REV.<\/p>\n D. Once Customer subscribes to REV\u2019s Wire Protection Plan, there is a 30-day waiting period before maintenance coverage begins.<\/p>\n CHARGES<\/strong><\/span><\/p>\n CHANGES<\/strong><\/span> CUSTOMER REQUESTED PREMISE WORK<\/strong><\/span> [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" legal Wire Protection Plan\n
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All terms and conditions for Wire Protection Plan are subject to change upon\u00a0<\/span><\/strong>thirty (30) days written notice.<\/p>\n
REV will install new inside wiring, jacks, and\/or outlets or repair sub-standard wiring not covered under this plan if the customer agrees to pay all appropriate premise work charges. To find out the premise work charges, you can call our business office at\u00a0<\/span>866-881-4738<\/strong>.<\/p>\n